Tax Cashier/Clerk

Job Description:

GENERAL DEPARTMENT DUTIES AND RESPONSIBILITIES:
Performs a variety of general clerical and/or account keeping functions encompassing a range of diverse but routine functions including basic processing, filing, record keeping, bookkeeping, data entry, and typing with speed and accuracy. Processes payments, prints reports, balance batches of payments, researches payment history, answers phones, assists taxpayers, and provides miscellaneous tax information. Operates standard office machines and performs other related duties as requested.

ESSENTIAL DUTIES:

Use of Quality Data Service tax collection software (with training).
Process payments of cash and checks and verify receipts.
Print reports, balance batches to cash and checks, prepare deposit slips.
Research and verify tax information to insure proper processing of payments as needed.
Provide tax information to the public in person and on the phone.
Use Microsoft Office software Word for correspondence and notification as needed.
Process incoming and outgoing mail, research and re-mail returned mail.
Research and verify tax payment information as needed.
Works with some confidential data, which if disclosed, might have adverse internal or external effect.
Direct contact with the general public and other persons within the Tax Office.
Routinely works with other departments for resolving questions and inquiries.
Perform routine office tasks such as copying, filing and answering telephones.

Note: The above tasks and responsibilities are illustrative only. The description does not include every task or responsibility.

Qualifications

KNOWLEDGE, SKILLS AND ABILITIES:

General knowledge of accounting and business procedures.
Ability to operate office equipment.
Ability to learn tax office software upon training.
Ability to follow oral and written instructions and to communicate effectively orally and in writing.
Ability to provide superior customer service in difficult situations.
Ability to organize and file document.
Ability to analyze transaction history to determine actions to be taken if required.

EXPERIENCE REQUIRED:

High School Graduate or equivalent.
Minimum of 1 years’ experience in processing and balancing cash and check payments or bookkeeping.
Minimum of 1 years’ experience balancing cash reports.
Minimum of 1 years’ experience in clerical and customer service.
Ability to use proper judgment in analysis of various fact patterns.
Review and resolve questions on accounts requested by taxpayers.

SUPERVISION RECEIVED:

Under direction of the Tax Collector and Deputy Tax Collector.

WORKING CONDITIONS:

Usual office working conditions including sitting for prolong period of time.

Job Location

Tax Collector, Town of Fairfield 611 Old Post Road Fairfield, CT 06824