Tax Associate

Job Description:

Full Time, non-exempt, UPSEU Union position, 35 hours per week

Under new Tax Department leadership we currently seek a Tax Associate for the Town of Branford Tax Collection Department. If you consider yourself a detailed orientated professional with successful customer service skills then you may wish to consider this engaging Tax Associate position. Please submit your resume and letter/email of interest to
The Town offers a wide variety of benefits including: Medical & Dental Insurance, Term Life Insurance, Pension, Paid Vacation, Paid Sick Leave, Paid Holidays, Pet Insurance, Employee Discount Programs, Employee Assistance Program and many others.

Position Summary/Purpose:
Provides technical and administrative assistance to the Tax Collector and Assistant Tax Collector in the collection of municipal taxes and other related tax charges from residents and commercial property owners/renters. In addition, works with the Water Pollution Control Authority and the Town Engineer in the processing, billing and collection of sewer assessment agreements. Performs a variety of routine and complex clerical and administrative work in keeping official records, providing support to the Tax staff, and assisting in the standard operating policies, regulations and procedures of the department. Collects sewer assessment; assess for sewers; and agreements.

Essential Job Functions
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position

• Sewer/Tax bill preparation and collections: Balance receipts at the end of each month or as needed.
• Process payments via mail and over the counter, post and balance each day
• Maintain spreadsheet of new accounts in conjunction with the Engineering Department.
• Assign and enter new accounts and administer agreements
• Prepare sewer assessment legal notices for newspaper
• Customer service contact and inquiries on a regular basis

Other Functions:
• Other duties & responsibilities assigned by the Tax Collector or Assistant Tax Collector
• Open mail and enter payments. Sent balance due letters when appropriate.
• Prepare outgoing mail

Supervision Scope: Performs varied and responsible clerical duties requiring the knowledge of implementing sewer applications and billing. Exercise good judgment and initiative in effectively and efficiently following department policies and practices.

Supervision Received: Works under the general direction of the Tax Collector or his/her designee.

Supervision Given: None.

Minimum Required Qualifications:
Education, Training and Experience:
Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping, and two (2) years of increasingly responsible related experience, or any equivalent combination of related education and experience. College degree preferred but not required

Special Requirements: Detailed orientated with an aptitude for working with numbers and cash/checks accurately

Knowledge, Ability and Skill:
Knowledge: Thorough knowledge of Microsoft office, Outlook; modern office practices and procedures; some knowledge of accounting principles and practices.

Ability: Ability to perform cashier duties accurately; ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations.

Skills: Skill in operation of listed tools and equipment. Excellent verbal and written communication skills; Strong customer service skills.

Tools and Equipment used
Personal computer; copy machine; scanner; postage machine; fax machine; calculator.

Job Environment:
Administrative work is performed in a moderately quiet office with regular interruptions during the day from the public via telephone or in person.

Requires the operation of telephones, personal computers, copiers, facsimile machines, adding machine and other standard office equipment.

Makes frequent and periodic contact with property owners, Town staff and Town officials. Communication is frequently in person, telephone email and in writing. Work requires a high level of professionalism.

Errors in judgment or omissions could result in delay of services, monetary loss, and legal ramifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. The Town of Branford reserves the right to limit the number of qualified candidates who will be considered for the position. All candidates must successfully pass a substance abuse test given at the Town’s expense. The Town of Branford conducts background investigations for all positions prior to hiring. Refusal to sign the release form will terminate the candidate from further consideration.

Job Location

Branford Town Hall (1019 Main Street)